SMS opt-in and consent

NEURAOPTIMA LLC, doing business as AugmentDesk, operates augmentdesk.com. This page documents the AugmentDesk Alerts messaging program. Every form below is public. No account, login, or payment is needed to reach any of them.

1. The consent controls, exactly as shown

These are the live components our forms render, not screenshots of them. They cannot drift from what a visitor sees. There are three, because consent is collected separately for each kind of message.

a. Demo request — recurring demo results

b. Sign-in and claim — one verification code

These forms exist only to send a single code, so submitting one is the opt-in and there is no checkbox. Nothing else is ever sent to a number collected here.

c. Lead alerts — opted into separately, after the number is verified

Shown on the claim step once ownership is confirmed. Unchecked by default and never required to claim a listing.

2. Where each opt-in lives

Every link below is publicly reachable and shows the matching control above beside its phone field.

• Demo request (homepage) — augmentdesk.com/
  A business owner trying the demo who asks to be texted when their own demo line is ready.
  Consent: Checkbox, unchecked by default, required for this form only.
  Messages sent: Demo results, including the lead the demo call captured.
• Demo request (trade demo pages) — augmentdesk.com/lines
  The same form, shown under each trade's browser demo at /lines/<line>.
  Consent: Checkbox, unchecked by default, required for this form only.
  Messages sent: Demo results, including the lead the demo call captured.
• Phone sign-in — augmentdesk.com/login
  An existing customer signing in with their mobile number.
  Consent: The form's only purpose is to send one verification code, so submitting it is the opt-in. Nothing else is sent to that number.
  Messages sent: One one-time verification code per request.
• Claim your listing — augmentdesk.com/claim/kowalski-electric
  A business owner claiming their listing, verifying ownership by phone.
  Consent: The form sends one verification code. Lead alerts are a separate, optional choice made after the number is verified.
  Messages sent: One verification code, then lead alerts only if separately enabled.

3. How we treat consent

• Never pre-checked. Consent controls load blank and require an active click.
• Never bundled. Messaging consent is separate from our Terms, our Privacy Policy, and from email. Agreeing to one never enrolls you in another.
• Never a condition of anything. Consent is not required to buy, to create an account, or to use the service.
• Consent is per message type. Asking for a verification code does not enroll you in lead alerts. Lead alerts are chosen separately.
• Recorded before we send. Each opt-in is stored with the number, the form, the exact wording shown, and a timestamp.
• Honored immediately. Reply STOP to unsubscribe or HELP for help at any time.

4. What we send

• Verification codes. A one-time code confirming a mobile number at sign-in or when claiming a listing. One message per request.
• Lead alerts.When the receptionist captures a caller for a business, we text that business the caller’s details. Only to numbers separately enabled for alerts.
• Demo results. After a demo call, the lead that call captured, to the number the requester gave on the demo form.

We never send promotional or marketing texts under this program, and we never message a number we did not collect ourselves through a form above.

5. Program details

• Program name. AugmentDesk Alerts
• Legal entity. NEURAOPTIMA LLC, 450 S Abel St Unit 360260, Milpitas, CA 95036-4011
• Message frequency. Up to 25 messages per day, depending on call volume.
• Standard rates. Message and data rates may apply.
• Help and stop. Reply HELP for help or STOP to cancel at any time.
• Carrier liability. Wireless carriers are not liable for delayed or undelivered messages.
• Support. support@augmentdesk.com or 1-888-291-3375
• Policies. Terms & Conditions · Privacy Policy

Mobile opt-in data and consent are never sold, rented, or shared with third parties. See our Privacy Policy for the full statement.